If we have not answered your question please call our Technical Line via our main switchboard number +44 (0)1923-816444. (The office is open Monday - Friday 9.00am till 5.00pm)

Where can I get communications equipment SPARE PARTS / INSTRUCTION MANUALS from?

Spare parts, accessories and manuals for communications equipment can be obtained from the following Companies.

Acoustic Services LTD
142 Uxbridge Road
Hanwell
London
W7 3SL

Tel no: 0208 579 2872
Opening hours: Monday to Friday 9.00 to 5.00

Or

Fullers LTD
Riverside View
Wickham Market
Ipswich
IP13 0TA

Tel no: 01728 746500
Fax no: 01728 746900
E-mail: spares@kenwoodspares.co.uk
Opening hours: Monday to Thursday 9.00 to 5.30, Friday 9.30 to 4.30

My product has failed and is covered by the first year’s warranty, what do I do?

Please contact your supplying Dealer who will be able to repair your unit, as per our normal warranty terms and conditions.

My product has failed and is not covered by any warranty, whom do I contact for an estimate repair?

You can contact your supplying dealer, or, you can contact your local Service Agent.

Professional Radio - located in The UK

For details of Professional Radio UK Service Agents.

Amateur Radio - located in The UK

For details of Amateur Radio UK Service Agents.

Professional Radio - Non-UK

For details of Professional Radio - Non-UK Export Service Agents.

Amateur Radio - Non-UK

For details of Amateur Radio - Non-UK Export Service Agents.

Where can I download the latest software for my amateur radio?

For software downloads on amateur radio products please go to Amateur Radio Software Downloads.